Questions about using the app

Finish Your Clarity Setup and the Clarity Check-In — both open on their own the first time you sign in — then dump everything on your mind into the chat. That's day one. The first-week guide walks through the rest.

No. Close it whenever and pick it up from Settings → Coaching. Nothing in it is permanent either — Redo my profile setup reopens the same screens with your current answers already filled in, so clicking straight through changes nothing.

It isn't a test, there's no passing score, and every number it shows comes with plain words for what that number means. You can skip it and use the app perfectly well — you'll just have nothing to compare against later. It takes two or three minutes, and it's the only way to see your load actually lighten over time.

On the plan screen you meet on the way in, under Have a beta code? It opens 60 days of full access and asks for no card.

You choose: continue at $15/month or $129/year, or stop. Nothing charges automatically from a beta code.

Open the app and let the Morning Flow run. It shows what carried over, what today needs, and why each thing is there. Confirm it, lock in the day, and work from Today's Requirements. Two minutes.

It runs once a day, so if you already locked in this morning it won't come back. It also stays away on your very first day — there's no day in the app yet for it to read — and it holds off while you're in the middle of setup or the Check-In.

Whatever is actually in your head, in whatever order it comes out. It handles three kinds of conversation: dumping and sorting, working through something heavy, and thinking a decision out loud. You never have to phrase things as tasks — that's its job.

Use Feeling overwhelmed. It deliberately does no sorting and builds no list — it gives you room to say what's heavy and helps you find your own next step.

Yes. It carries what you said across days, follows up on things you committed to, and picks threads back up. Everything you've cleared and every past conversation stays searchable in your archive.

Tap the mic in the chat and speak — it transcribes as you go. If you'd like replies read back to you, turn that on in Settings → Voice. It's off unless you ask for it.

Ask the coach to remind you and it sets one. Allow notifications when your browser asks, and the reminder also lands in your chat so it can't be missed either way.

Because a single list makes everything look equally urgent. Today's Requirements is what today genuinely needs. Quick Wins is anything finishable in a few minutes. Week Ahead is dated or landing later this week. Later holds what you've set down on purpose, alongside anything you've handed off.

Captured items don't go straight onto today — that would refill the list you just emptied. Look in Week and in your later items, or ask the coach where it put it. If it belongs today, use the arrow menu to move it up.

The arrow menu on any task moves it between lists, links it to a goal or project, or hands it to someone. Click the text to edit it. Click the circle to mark it done.

Your archive, permanently and searchably. On a week that felt like nothing got done, that list is the honest correction.

The app notices that too. When a task keeps resurfacing without moving, it asks once what's actually in the way — and then leaves it alone. The answer usually reveals whether the task needs a first step, a different person, or to stop existing.

Everything is private by default. Nothing on your board is visible to anyone until you share that specific thing.

A category is an area of your life — work, home, health. A project is something with several steps that has an end. A goal is what you're trying to move forward in the next while.

Goals, and only goals. A task linked to an active goal is the one importance signal your morning reads — it rises to the top and the app names the goal it moves. If your mornings feel flat and undifferentiated, it's usually because there's no goal set.

Settings → Goals, or just tell the coach. Pick whether it's for this week, this month, or this quarter. Link tasks to it from the arrow menu.

You. When the coach notices several related tasks it will propose a project and name it, and you either create it or leave things as they are.

Yes — Settings → Categories. Add your own, rename them, or remove the ones that aren't your life. Removing a category never deletes the tasks in it.

No. The calendar connection is read-only in every case — Clarity never writes, moves, or deletes an event.

Settings → Calendar. Pick your calendar there and the app walks you through the four steps. The catch worth knowing in advance: in Google, Integrate calendar shows two addresses that look nearly identical — take Secret address in iCal format. Both end in basic.ics, so that is not the tell — the one you want has /private- in the middle, the other has /public/ and only works if the calendar is public. Outlook gives you two links when you publish; take the .ics one. iCloud needs Public Calendar turned on, then gives you a webcal:// link.

Not the way Google's public setting does. iCloud has no secret-address equivalent, so publishing is the only way to get a link — but that link carries a long random code, so it is unlisted rather than searchable. There is no directory of published calendars and it will not appear in search results; it behaves like Google's secret address, where holding the link is the access. The real cost is what it publishes: iCloud shares full event details — titles, times, locations — with no free/busy-only option. Treat the link like a password. Turning Public Calendar off again stops it working everywhere.

Then it's a work or school calendar and your administrator has turned off external sharing — Google hides the secret address completely in that case, so you aren't missing it. Either make that one calendar public (Access permissions for events → Make available to public; choose See only free/busy if you'd rather not publish event titles) and use the Public address in iCal format on the same page, or turn external sharing back on — if the domain is your own business you are probably the administrator, and the setting is Admin console → Apps → Google Workspace → Calendar → Sharing settings → External sharing options for primary calendars. That route keeps the calendar private. Note that Google’s public iCal address is built from your calendar ID, which is normally your email address, so it is guessable — the secret address carries a random code instead.

Almost always the wrong link. A calendar has two kinds: a sharing link, which opens a web page for a person to look at, and an iCal feed link, which hands over the events themselves. Clarity needs the second. If yours starts https://calendar.google.com/calendar/u/0?cid= or came from "Get shareable link", that's the sharing one — go back to Integrate calendar and copy Secret address in iCal format instead. Remove the old entry and add the new link.

No. Every core part of the app works without it. Connecting it means commitments buried in your inbox surface alongside everything else instead of ambushing you later.

It scans when you press Scan — never in the background — looking for genuine action items, deadlines, and mail waiting on your reply. Each one is shown to you to add or dismiss. Nothing is added to your board without you.

That's usually an expired connection rather than an empty inbox — Google's permission for apps still in review lapses after about a week. Reconnect the account from the Gmail tab and scan again. If it keeps happening, tell us at support@clarityos.info.

Any time, in Settings. Remove the calendar feed or disconnect the Gmail account and the app stops reading either one.

No — one between you. Whoever has the code sets up the household and invites the other by text or email.

No. You each keep your own board, and nothing crosses over until you share a specific task or project.

They can offer. When your partner wants to take something on, it comes to you as an offer and you answer it — nothing changes hands without the person carrying it agreeing.

Yes. Save them under Contacts & VIPs and send the task by text message or email straight from the arrow menu.

Anthropic's Claude, reached through our own server, and guided by coaching frameworks rather than left to answer as a general chatbot. Anthropic is the only AI provider the app uses.

No. Under Anthropic's commercial terms your content is not used to train their models, and it's deleted from their systems within 30 days.

Only to improve the coach's own instructions, and only if you leave that on. Settings → Privacy explains exactly what that review produces and lets you opt out in one click.

Audio is transcribed and not kept afterwards.

You can edit or delete anything inside the app yourself. For full account deletion, email support@clarityos.info. The privacy policy covers what's stored and who it's shared with.

In any browser at app.clarityos.info — phone, tablet, or computer — plus the Mac desktop app. Sign in with the same account everywhere and everything syncs. On a phone, add it to your home screen and it opens like an app.

Reload the one that looks stale. Changes save to your account and sync between devices, but a tab left open for a day can hold an old view.

Use the reset link on the sign-in screen. The reset email arrives from us — check spam if it doesn't.

Settings → Account → Manage Subscription opens the billing portal, where you can switch plans or cancel.

Reload the page first. If it's still stuck after a second try, that's ours to fix rather than yours — email support@clarityos.info and say roughly when it started.

A long brain dump takes longer than a short question, so give it a moment. If a reply never arrives, send the message again — nothing you've already captured is lost.

Settings → Send Feedback goes straight to us with what you were doing at the time, which makes it far easier to fix. Beta feedback genuinely changes what gets built next.